Terms & Conditions

1. Acceptance of Terms

By accessing or using any services provided by NS Innovations, including enrolling in our SMS notification program, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not enroll in or use our SMS services.

NS Innovations reserves the right to modify these terms at any time. Continued use of our services after any changes constitutes acceptance of the revised terms.

2. SMS Notification Program

NS Innovations operates an SMS notification program under the name NS Innovations SMS Notifications. This program is operated via the phone number (717) 955-6444.

The SMS program is provided as a convenience feature in connection with our technology and SaaS products and services. Enrollment in SMS notifications is entirely voluntary and is not required to access or purchase any NS Innovations product or service.

3. How to Opt In

You may enroll in the NS Innovations SMS notification program by completing a written sign-up form at a point of sale or in-store location. By providing your mobile phone number and signing the enrollment form, you provide express written consent to receive text messages from NS Innovations at the number you provide.

You confirm that:

• You are the account holder or have permission to use the mobile number provided.
• You are at least 18 years of age.
• You have read and agree to these Terms and our Privacy Policy.

4. How to Opt Out

You may cancel your SMS notification enrollment at any time by replying STOP to any message received from (717) 955-6444. After texting STOP, you will receive a single confirmation message and no further messages will be sent.

To re-enroll after opting out, you must complete a new opt-in enrollment form.

For help, reply HELP to any message or visit erp.nsinnovations.net.

5. Message Types & Frequency

By enrolling, you consent to receive the following types of SMS messages from NS Innovations:

• Two-Factor Authentication (2FA): One-time passcodes and security verification codes to protect your account.
• Account Notifications: Updates about your account status, service changes, billing reminders, and system alerts.
• Customer Care: Responses to support requests, case updates, and service follow-ups initiated by you or our support team.
• Public Service Announcements: Important notices related to service outages, maintenance windows, or critical operational updates.

Message frequency varies depending on account activity and service events. You may receive multiple messages per day during active support interactions or security events.

6. Rates & Charges

NS Innovations is not responsible for any charges incurred from your mobile carrier in connection with receiving SMS messages.

7. Limitations of Liability

SMS messages may be delayed or undelivered due to factors beyond our control, including carrier issues, network outages, or device compatibility. NS Innovations is not liable for any damages resulting from delayed or undelivered messages, including missed 2FA codes or time-sensitive notifications.

For critical account access issues, please contact us directly at erp.nsinnovations.net or call (717) 955-6444.

Privacy Policy

This Privacy Policy describes how NS Innovations ("we," "us," or "our") collects, uses, and protects your personal information, including information collected through our SMS notification program. This policy applies to all users of our services and website at erp.nsinnovations.net.

8. Information We Collect

When you enroll in our SMS notification program, we collect the following information:

• Mobile phone number provided on your enrollment form.
• Name as provided on your enrollment or account record.
• Opt-in date and method for compliance recordkeeping.
• Message interaction data, such as delivery status and opt-out requests.

We may also collect information through our website and software platform, including usage data, device identifiers, and account credentials, as described in our full platform privacy terms.

9. How We Use Your Information

We use the information collected through our SMS program solely for the following purposes:

• Sending the types of messages described above (2FA, account notifications, customer care, and PSAs).
• Maintaining accurate opt-in and opt-out records as required by applicable law.
• Improving the reliability and relevance of our notification services.
• Complying with legal obligations and carrier requirements.

Your mobile phone number will not be used for unsolicited marketing or advertising purposes.

10. Third-Party Sharing & Data Disclosure

NS Innovations does not sell, rent, trade, or share your mobile phone number or SMS opt-in information with any third parties for their own marketing or promotional use.

We may share your information only in the following limited circumstances:

• SMS delivery providers: We use third-party SMS platform providers solely to transmit messages on our behalf. These providers are contractually prohibited from using your data for any purpose other than message delivery.
• Legal compliance: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections.

11. Data Security

NS Innovations implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Data Retention

We retain SMS opt-in records and consent documentation for a minimum of 4 years to comply with carrier and regulatory requirements. If you opt out, your phone number is retained on our suppression list to ensure we do not contact you again unless you re-enroll.

To request deletion of your data (subject to legal retention obligations), please contact us using the information below.

13. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of SMS communications at any time by replying STOP.

To exercise any of these rights, contact us at erp.nsinnovations.net.

14. Contact Us

If you have any questions about these Terms, Conditions, or Privacy Policy, or wish to exercise your data rights, please contact NS Innovations:

• Website: https://erp.nsinnovations.net
• SMS Line: (717) 955-6444

To opt out of SMS messages at any time, reply STOP to any message from (717) 955-6444.